Accident Management - the benefits
The time and costs involved in dealing with car or van accidents can be significant to any business, not to mention the stress involved for the driver of the vehicle.
Having to deal with this is not only a cost, financially and operationally, but it can cause hours of disruption, hassle and extra administration for you and your business.
Most contract hire leasing companies will offer an accident management facility to manage this laborious process for you, whether the accident is the fault of your driver or a third party. They will charge you a nominal monthly fee to do this.
One specialist company who also provides an Incident and Management service, specifically for small business fleets, is Total Accident Management. Their SME product is called FLEET-1 CALL which provides a non-fault credit hire/credit repair facility, specifically to handle those situations, where the damage to your vehicle has been caused by another party.
They can advise on a variety of subjects including increasing your claims efficiencies, improving your cash flow, personal injury claiming,reducing your administration and minimising the downtime for your driver.
To receive more information on how Total Accident Management can help you please click on the logo below, fill out a few details for them and they will get back in touch with you to discuss your options.
They will assess whether they can be of assistance to you, to repair the vehicle, help hire a replacement vehicle to you whilst your own vehicle is off the road, deal with the third party insurance company (and your own) to recover all costs incurred.
Key features and benefits of Accident Management
- Dedicated customer support at the time of the accident and thoughout the whole claims process.
- The incident paperwork can be handled efficiently, providing peace of mind at a stressful time for your drivers.
- Vehicle recovery and onward transportation arranged through one telephone call, on one number.
- A fast track vehicle repair service can be provided ensuring reduced vehicle off road time, including possible provision of a courtesy vehicle.
- Claims management to include Uninsured Loss recovery and other associated incident costs, if required.
- Personal injury claims can also be managed.
- Pre-negotiated labour rates will have already been arranged through networks of UK wide quality repairers, thereby saving you money.
- Service levels normally agreed with the body-shop repairers, which ensures quality repair work in a timely manner.
- All adminstration can be handled thereby ensuring you or your driver enjoy a seamless service.
Your driver makes one call to one telephone number where the following can be handled for you..
- Collection and recording of all the incident details.
- Help for the driver and you with completion of all related paperwork.
- Sorting out onward transportation working to your guidelines- for example hiring a vehicle but restricting the type or category of replacement vehicle, if required, to reduce costs.
- Arrange for the damaged car or van to be collected, repaired at an approved repairer and returned to your driver as soon as possible.
- Provision of all the paperwork necessary to process your claim with your insurance company or a third party insurance company.